Tencent Cloud eKYC Named to the Leader Zone in Frost & Sullivan's 2025 APAC eKYC Study

TL;DR

Frost & Sullivan has placed Tencent Cloud eKYC in the Leader Zone of its Dynamic Benchmark Competitiveness Matrix. The placement appears in both the overall market view and the financial sector view of its study, A Study on the Application of eKYC Solutions in Key Asia-Pacific Markets (2025). Ten providers were evaluated. To read the full report, click Download Report on the right side of this page.

What Frost & Sullivan Said About Tencent Cloud eKYC

• Accuracy. "Tencent Cloud's key strengths include high-accuracy document verification and biometric recognition, supported by continuous algorithm iteration."
• A simple flow. "Tencent Cloud also offers a streamlined three-step automated verification flow, praised by users for its simplicity and responsiveness."
• Anti-fraud. "Tencent Cloud holds a leading position in anti-fraud and multimodal security, centered on its AI-driven deepfake-defense platform AI Face Shield."
• Testing. "The provider is iBeta laboratory Quality Assurance certified for ISO/IEC 30107-3 Level 1 and 2 and has also obtained test reports from the China Bank Card Test Center for liveness and deepfake detection."
• Local presence. "Tencent Cloud operates an extensive network of local nodes across key Asia-Pacific markets, including Singapore, Jakarta, Bangkok, and Hong Kong (China)."
• Financial services. "Tencent Cloud eKYC offers distinct advantages in financial services through ongoing algorithm iteration, fast integration, dedicated cloud infrastructure, and machine-vision R&D from the Tencent YouTu Lab."

The three-step flow is document recognition, liveness detection and face comparison, as described in the Tencent Cloud eKYC overview. Deepfake defense is delivered by AI Face Shield.

About the Study

The study ran in the fourth quarter of 2025 and covers market performance from January to December 2025. It focuses on key East and Southeast Asian markets, including Hong Kong (China), Macao (China), Taiwan (China), Japan, South Korea and ASEAN countries.

Providers were scored on four dimensions: functionality and technology, scenario adaptability, local market services in Asia-Pacific, and cost-effectiveness. These roll up into two indices, Core Capability and Client Value. A provider that scores above the 60th percentile on both enters the Leader Zone.

The study also gives financial services a view of its own. According to Frost & Sullivan data, the financial industry accounts for over 60% of the total eKYC market share in key Asia-Pacific markets.

What You Get in the Full Report

• Dynamic Benchmark Competitiveness Matrices for the overall market and for financial services
• Zone charts for each of the four evaluation dimensions
• A classification of the core algorithms behind eKYC, by implementation maturity and innovation potential
• Application scenarios in finance, telecommunications and civil service
• Evaluation analysis of all ten providers
• The benchmark for inclusion, and why some providers did not qualify

Click Download Report on the right side of this page to get the full report.

Note: Evaluation results are from Frost & Sullivan's study. They are for reference only and apply to the current state of the eKYC market.

Frequently Asked Questions

What does "Leader Zone" mean in the Frost & Sullivan eKYC study?

It is the area of the matrix where a provider scores above the 60th percentile on both Core Capability and Client Value.

Which markets does the study cover?

Key East and Southeast Asian markets, including Hong Kong (China), Macao (China), Taiwan (China), Japan, South Korea and ASEAN countries such as Indonesia, Malaysia, the Philippines, Singapore and Thailand.

How can I get the full report?

Click Download Report on the right side of this page.

Related Resources

• Tencent Cloud eKYC: product overview
• Tencent Cloud eKYC documentation

Start Testing

First-time users who activate Tencent Cloud eKYC receive a free resource bundle of 100 calls each for AI Face Shield, Selfie Verification and Identity Verification, issued for the billing items listed in the Purchase Guide (mainly Basic modes). The bundles appear in the console about 30 minutes after activation and are valid for one year. After a free bundle is used up, billing moves to any prepaid bundle you hold, and otherwise to pay-as-you-go. Check the Billing Overview in the Purchase Guide for current terms, and follow the getting-started guide to activate the service.

About Tencent Cloud eKYC

Tencent Cloud eKYC uses AI technology to remotely verify user identities automatically, combining document recognition, liveness detection and face comparison. AI Face Shield adds detection of AI-generated face swaps, screen replays and other attack traces in images and videos.